Where can I go to convert my Prepaid account to Postpaid?
Click here to see list of Postpaid dealers for the conversion of your service?
What are the requirements for the request?
For Postpaid to Prepaid:
- Any outstanding postpaid bills should be paid
- A letter requesting the conversion
- An alternate contact number.
For Prepaid to Postpaid:
- A valid Government issued picture ID
- Tax Registration Number (TRN)
- Two different recent utility bills issued within the last three months
- The minimum deposit for your desired plan
When can these requests be processed?
For Postpaid to Prepaid the conversion process takes place Mondays to Fridays.
For Prepaid to Postpaid the conversion process takes place Monday to Saturday.
What will happen to the credit that was on my prepaid account?
The credit will be transferred to the new account upon completion of the conversion.