How to manage my data plan on MyDigicel ?

You can renew, cancel auto-renewal and upgrade your data plan on MyDigicel. 

I want to renew my plan

I don't want to renew my plan

Renew

Step 1.  If you are on Digicel's network, click “Log In”.  

Step 2.  Your phone number will be shown in the space provided. Click “Continue.”  

Step 3.  You will be logged in automatically. Select “”.

Step 4.  Select “My Active Plans”. You will see the plan/plans that are currently active on your account. Here, if you want your plan to automatically renew, cancel the auto-renewal of your plan or upgrade your plan, you may do so.

Step 5.  Select “Renew”.

Step 6.  Your plan renewal will be confirmed shortly.

Opt-Out/ Cancel Auto-Renewal

Step 1.  If you are on Digicel's network, click “Log In”.

Step 2.  Your phone number will be shown in the space provided. Click “Continue.”  

Step 3.  You will be logged in automatically. Select “”.

Step 4.  Select “My Active Plans”. You will see the plan/plans that are currently active on your account. Here, if you want to cancel the auto-renewal of your plan, you may do so.

Step 5.  Select “Opt Out”.

Step 6. By opting out of the plan, it will not auto-renew and the plan will terminate at the time of its validity (example a one day plan will end in 24 hours.)

Please note: Screenshots are for the updated version of the app. They are included as a guide - Currency/Figures may differ depending on where you are located.

Be sure to download the updated version experience the full functionality today!