There are three ways you can check the remaining credit balance on your account, select your preferred method:
|My Digicel App||*111#||*120#|
You can easily check your balance using the My Digicel App!
Step 1. Click on ‘Connect with your Digicel ID’.
Step 2. Your main account balance *120# will be shown on the ‘Home’ screen.
Step 3. Select the ‘Menu’ button ( ) at the top left-hand corner of the app.
Step 4. Select ‘Account & Balances’. This will display the balances for any plans or bonus credit on your account.
Download the My Digicel App today!
If you dial for the first time *111#, you will have to select the language to display information.
Step 1. Reply by 1 to display information in English.
Step 2. You will see another menu where you have to reply by 1 to see the balance of your main account as well DigiAdvance, Internet and Option Plus .
*120# is the first way to check your balance. In the beginning, you should see some information on our products and services.