A recycled number is a mobile number which was previously owned by a Digicel customer, and due to a lengthy period of inactivity (usually 120 days + the allotted airtime of the last top up that was done) has been re-used. To see the airtime allotment for each voucher denomination, or to check the status of your airtime, click here.
If you want to retrieve your recycled number, you should provide:
- Your full name
- Your ID number
- The recycled number
- The ICCID of your MSISDN which begins by 8901 and you will find at the right top of your SIM card
5. A contact number
6. Your address
To receive further assistance with retrieving a recycled number, please speak with one of our Customer Care agents using live chat.