Digicel has launched a new roaming plan that allows all our customers (prepaid, hybrid and postpaid) to make Digi-Digi calls and / or use the internet service while traveling to (USA, Canada, and all Digicel Territories)
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What are the prices, benefits and validity of these offers?
- How to activate plans and check bundles?
Customers can use * 186 # Send, then choose: Purchase plan (US, CAN, RD and others) to activate the desired plan for their account or another subscriber
They can also check their balance by dialing * 186 # Send and select "Balance"
- How is roaming billing done?
Billing is done by minute.
- Where are these roaming packages available?
Country of destination
Available Network
Country to call (with minutes)
USA
T-Mobile
USA, Haiti (Digicel Network)
CANADA
Roger, Bell et Telus
Canada, Haiti (Digicel Network)
Digicel Territories
Digicel Network
The Digicel territories visited, Haiti (Digicel Network) and the other markets of Digicel (Digicel Network)
The minutes are valid for making calls to Digicel Haiti and the countries visited. However, if a customer is in one of Digicel territories, he can call Digicel Haiti, the country visited, and all other Digicel territories.
- Can a customer activate plans multiple times?
Yes, customers can activate plans as many times as they want.
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