1. What is Ma Life?
My life is a new price plan that allows you to benefit from a package (MB, calls and SMS) also full of other advantages such as: discounts on the largest network of partners (restaurants, hotels, clubs, resorts washing, bars, bookstores).
2. What are the new offers of Ma Life?
Ma life has three new offers: Ma life 9, ma life 20 and Ma life 400. (These two tables below give more details about these plans, including how to check the receive package).
3. What are the rates that apply using these plans?
- This table gives more details about the different rates:
5. How to migrate to My Life?
It's very simple, just dial * 223 # or * 111 # then type 1 then confirm the switch to Ma life. Note that the holders of a SIM youth card do not need to compose code because they are migrated automatically.
6. How to benefit from new Ma Life offers?
Dial quickly *223#send to discover the new plans, or go to the MyDigicel app.
7. How to add my unlimited favorite number to 6 HTG for 24h?
Dial * 223 # then select Preferred number 6HTG and enter your number. You can call this free number for free for 24 hours. The preferred number must be a Digicel number.
8. Can I change my favorite number?
Once the preferred 6HTG number option has been purchased, you can not change the number until the end of validity. However, by reactivating an EXTRA plan at the price of 6HTG; always with the code * 223 # snd, the customer can change the preferred number.Note that you should have an active base plan on your account in order to have the ability to activate the preferred number. Remember that we have three plans Ma Life: Ma Life 9 (9HTG), Ma Life 20 (20HTG) and Ma Life 400 (400HTG) that can be activated from code * 223 # send.
9. Can I activate multiple favorite numbers simultaneously?
My life does not give the possibility to activate several favorite numbers at the same time. You can activate one and the same favorite number at a time.
10. How to buy EXTRA options?
Dial *223# to purchase a 200 Digi-Digi SMS plan for only 6 HTG, or 200 Mb of streaming for 20 HTG only or go to the MyDigicel app.Note that you should have an active base plan on your account in order to be able to use the EXTRA options. Remember that we have three plans Ma Life: Ma Life 9 (9HTG), Ma Life 20 (20HTG) and Ma Life 400 (400HTG) that can be activated from code *223# send.
11. How to consult the credit and the package Ma Life?
Consumption and benefits consultation is available on *223# send.
12. What is the purchase limit of this plan?
The customer can activate one of the Ma Life plans at any time and several times a day.
13. Is a customer who has migrated to Ma Life eligible for refill promotions?
Yes, the customer can benefit from these promotions including those available on the code * 500 # send.
Important note: With the Ma Life400 plan, you do not have the option to activate a favorite number on your phone. Indeed, Ma Life400 gives you the ability to make unlimited calls to all Digicel numbers from Monday to Friday from 5am to 5pm and on weekends 24/24.
14. What other benefits does the Ma Life service offer?
In addition to a package (MB, calls and SMS), the Ma Life service gives you discounts at several of its partners: restaurants, hotels, clubs, wash stations, bars, bookstores ...).
How does it work?
- Introduce yourself at your store identified partner Ma Life
- Send by SMS the word "Ma Life" to 223 (free SMS);
- Wait to receive a code (be careful the code is valid for 5min, after that you should restart the operation);
- Give the code to your store;
- The latter can check if you are a Ma Life customer by sending the code received at 224 to receive confirmation;
- For more information on our partner network visit the Facebook page.
15. How to find help?
- You can call the customer service at number 111 for assistance which operates every day from 8 am to 10 pm.