How to use Mon Cash

Mon Cash is a banking service that allows registered customers to carry out financial transactions from their mobile phones. Digicel Haiti offers this service in partnership with Sogebank.

Note: For any assistance regarding the Mon Cash service, please call line 202, the call is free and the line is available from 8 am-7 pm or click here.

Or dial *212# send for self-help;

There are different ways to make transactions with the Mon Cash service: deposits, withdrawals, recharges, money transfer, payments (bill, merchandises), Balance payrolls, Change secret code, Last transactions...

Below you will find the steps to follow for different transactions:

Firstly, to make a deposit or withdrawal, you just have to go to an office Mon Cash, giving the number of Digicel who has the Mon Cash account, the amount you want to deposit with your identity document.

Language of Mon Cash menu

To change the language of the Mon Cash menu, the customer must dial from his phone:

1. Dial *202#send
2. Select “5” for My Account
3. Select “5” for Language then choose a language
4. Creole
5. French
6. English
7. Enter your secret code

Change your secret code (USSD)               

To change the secret code, the customer can dial on his phone:

 *202*42*old PIN*New PIN*confirm New PIN# SND

• Change your secret code (Menu)

To change the secret code, the customer must dial from his phone: *202*42*old PIN*new pin*new pin# send

1. Dial*202# snd
2. Select “5” for My Account
3. Select “2” to change the secret code
4. Enter the current secret code
5. Enter the new secret code
6. Confirm the new secret code

The confirmation message: Your PIN has been changed.

The PIN code is the key to your account, do not share your secret code, nor write your secret code somewhere. protect it

Latest transactions

To check the balance, the customer must dial from his phone: *202*43*PIN code # SND or from the menu:

1. Dial *202# send
2. Select “5” for My Account
3. Select “3” for Last transaction
4. Enter the secret code to confirm

The confirmation message: Successfully retrieved last transactions. See SMS notification for details.

 Check your balance

To check the balance, the customer can dial from his phone: *202*41*PIN code#SND or from the menu on his phone

1. Dial *202#send
2. Select “5” for Parameter
3. Select “1” for Balance
4. Enter the secret code to confirm

 The confirmation message: Your available balance is…

Payment - Revolt (from USSD code) *202*32*760*Amount*Revolt number* Secret code#SND

(Unstructured Supplementary Service Data)

Recharge (menu)

To recharge your personal account, you have to:

1. Dial *202#snd
2. Select  “2” Recharge
3. Enter 1 for “My number”
4. Enter the amount
5. Enter your secret code
6. Re-enter your secret code to confirm

To recharge another account, dial:

1. *202#snd
2. Select “2” Recharge
3. Enter 2 for “Other number”
4. Enter the phone number
5. Enter the amount
6. Enter the secret code
7. Re-enter your secret code to confirm

 Recharge (USSD)

To recharge your personal account, you have to dial:

*202*21*Amount to recharge*Code PIN#SND

To recharge another account, dial:

*202*22*phone number*Amount to recharge*Code PIN#SND

 Transfert

To transfer money with Mon Cash, you must :

1. Dial *202#send
2. Select  “1” to transfer
3. Enter the phone number
4. Enter the amount
5. Enter your secret code
6. Re-enter your secret to confirm